Technologies and Big Data in Shaping African Public Services

April 13, 2021

Technologies and Big Data in Shaping African Public Services: Towards Efficient Digital Solutions for Africa Social Good Can technology and digitalization improve and enhance the value we get from public services? Data can change the experience that individuals get from a public service across all its characteristics (e.g., policy design, implementation, customization and so on). The Covid-19 pandemic has proven that technology has the potential to solve some of the most pressing challenges that impact Africa and drive growth and development in core sectors (health, agriculture, education and financial services). The purpose of this joint panel is to shed the light on the opportunities and the challenges of using technology and data in shaping public services. To this end, the discussion will be structured around following points: How governments are delivering better public services to citizens using cloud-based technology? Digital technology is now an integrated part of government modernization strategies to create public value. The potential and the challenges of digital transformation in Africa and its impact on governance Does digital transformation represent a leapfrog opportunity for Africa? 14:00 – 14:05 Introduction to the panel Akram Zaoui, International Relations Specialist, Policy Center for the New South 14:10 – 14:45 Debate: Digital Transformation from a Northern Perspective Alex Holmes, Senior Manager Government Transformation, Amazon Web Services Digital Transformation from a Southern Perspective Amir Abdul Reda, Assistant Professor in Computational Political Science, Mohammed 6 Polytechnic University 14:00 – 15:10 Q&A

Akram Zaoui
Manager – Research Support & Public Policy Lab
Akram Zaoui is an International Relations Specialist at the Policy Center for the New South, where he works on the geopolitics of the Middle East and North Africa. After several experiences that led him to work for public and private entities in Jordan, Tunisia and the United Arab Emirates, he devoted himself for almost 2 years to the issue of Islam in France. In this context, he has contributed to academic productions and field missions and has been in charge of the coordination, preparation and evaluation of the action of different actors involved in the issue (public institutions, private operators, civil society organizations and personalities, media, and academic institutions and researches,). He holds a Dual Degree in Corporate and Public Management from HEC Paris (“Prog ...
Alex Holmes
Senior Manager Government Transformation, Amazon Web Services
Amir Abdul Reda
Professeur assistant à l’Université Mohammed VI Polytechnique


  • February 8, 2024
    Depuis 2016, on assiste à une dynamique de création de fonds souverains africains. En 2023, on recense 21 pays et 24 fonds souverains. Sur la seule période 2016-23, celle de la deuxième vague, huit pays vont se doter d’un premier fonds souverain, et d’un deuxième, dans le cas du Maroc, en 2022. Cette étude rappelle tout d’abord l’historique d’une création qui commence, dès 1994, au Botswana, avec le Pula Fund, précisant pour chacun des 24 fonds leur date de création, leur ...
  • Authors
    Ilham Najib
    January 29, 2024
    Morocco is positioned as a new global hub of the automotive industry in an increasingly volatile international context, with various emerging countries competing intensively to gain the best returns on openness and globalization. The Moroccan automotive industry’s recent performance shows it to be the most dynamic sector in the economy: from 2014 to 2019, value-added in the automotive sector increased by almost 70% while the overall national value-added increased by only 15%. In the ...
  • Authors
    January 2, 2024
    This paper was originally published on The South African Institute of International Affairs (SAIIA) In order for Africa to raise living standards, create employment for youth and diversify exports, it must industrialise. Until recently, sub-Saharan African (SSA) countries made limited progress in manufacturing value addition and employment, mirroring the de-industrialisation trend seen in many developing countries. To propel industrialisation, SSA countries should adopt flexible st ...
  • December 28, 2023
    In this episode, we interviewed Mr. Arkebe Oqubay Metiku, British Academy Global Professor, SOAS University of London around Africa's industrial policies and their impact on growth. We discussed key elements such as innovation, regional collaboration, sustainability, and intellectual pr...
  • November 30, 2023
    In this episode, we dive into the pressing necessity for climate initiatives in Africa. Despite its minimal global emissions, Africa grapples with severe climate challenges and a substantial funding shortfall. Yet, as obstacles persist, including the disconnect between investor expectat...
  • Authors
    Ali Elguellab
    Elhadj Ezzahid
    November 1, 2023
    The role of the production network in shock propagation has been an issue of considerable interest since the Great Recession. However, the empirical literature has only focused on advanced and emerging countries. This paper aims to contribute to filling this gap by examining the case of Morocco, a developing country belonging to the lower-middle-income group. The question is whether its production network is a factor in amplifying idiosyncratic industry-level shocks or, conversely, ...
  • Authors
    Jean Louis-Sarbib
    October 18, 2023
    Addressing inequalities in all their forms has emerged as one of the major global challenges faced by numerous countries across the globe, particularly in Africa. In a context where Africa faces many pressing challenges that are the subject of much analysis (Sarbib et al. 2022), there is a clear gap in conducting comprehensive reviews focused on inequalities, partly due to the lack of available data. Inequalities, which are both consequences and partial causes of poor development o ...